RETURN POLICY

If, for any reason, you receive something that is not what you ordered, we are committed to correcting it immediately at no charge.

RIGHT OF RETURN

You have the right to return the products you ordered and received within 14 days. The products must be in the same condition as when you received them together with their accompanying documents (receipt, invoice, etc.). In this case only, we will give you a full refund minus the shipping and return costs. Returns for cases of discrepancy in the photo, damage to the packaging of the bottle or its box as this occurs during shipments and does not affect the product each of these are accepted minus the shipping and return costs.

Order cancellation

At VintageCava.gr we accept the cancellation of an order without charge for the customer if the order is canceled before it is shipped. In case of cancellation after it has been sent and before its delivery, the customer is charged only with the shipping and return costs in full.

RETURN OR CANCEL ORDER WITH FREE SHIPPING

In case of cancellation of an order after it has been sent, or return of an order that has been made with free shipping, the customer is charged the shipping and return costs in full that have been charged to our company by the shipping company.

NON-RECEPTION OF ORDER

In the event that the order is not received by the customer after it has been sent for any reason and is returned to our facilities, the customer is charged the full shipping costs for resending the order.